New Version Of iLok License Manager Available With New Hide Feature Anyone who opens their iLok License Manager, as I did this morning, should be presented with this rather unfriendly warning that you need to update your License manager software. ILok License Manager is a new application for Mac and PC that allows you to more easily manage your iLok licenses. Your customers can easily manage their licenses with our free app, iLok License Manager. Activating, deactivating, or moving licenses is as simple as drag and drop. Activating, deactivating, or moving licenses is as simple as drag and drop. ILok License Manager is a free end-user application that makes license management as easy as drag-and-drop. The application runs on the user's computer and communicates with the PACE database via our activation services.
Since 2013, the iLok License Manager software has been at the core of how we manage the iLok licenses, that protect a lot of the software we buy. This article and the video from Avid cover how to use the iLok License Manager software to manage for iLok licenses.
Once you have downloaded and installed the iLok License Manager software you will need to sign into your iLok account in the cloud.
Haven't Got iLok License Manager Software?
You will need to install the free iLok License Manager on each computer, and you can download it from the iLok website. The iLok License Manager requires one of the following operating systems: For Mac: Mac OS X 10.7 (Lion) or above For Windows 32-bit or 64-bit: Windows 7 or above.
Haven't Got A Free iLok Account?
Go to the iLok website. Complete the form, being very careful to get all the details, especially your email address, User ID and password correct, otherwise, you will not be able to access your account.
Make sure your user ID isn’t your email address or use your first name if it is going to be a company account.
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Take care to set up the verification process carefully as you will need this information if you change your email address and you have forgotten your iLok user id and password, to regain access to your iLok account.
Don’t create another iLok account, just because you forgot your user ID or password on your existing account. Creating a new account will not give you access to your old account and you will end up with multiple accounts, which is not recommended.
Sign Into Your iLok Account
Run the iLok License Manager software and the basic window like this will open like this one...
Enter your User ID and Password and you will be able to manage from iLok licenses and iLoks using the iLok License Manager software.
Your Account View - Click on the User icon at the top left of your screen then choose All Licenses, Available, All Activations, or Unavailable.
The Account View shows you your licenses and the grid is customizable. You can right-click on the table header to choose which columns are shown. You can dynamically sort the list of licenses by clicking on a column header and even drag the columns to rearrange them.
The tabs across the top show you these views of your account:
Ilok License Manager Download
Your iLoks
Your registered iLoks will appear in the Locations list on the left of your screen. The list includes offline iLoks registered to your account and all currently plugged in iLoks. Black icons indicate a plugged in location, grey icons indicate offline. You can still see what is on the offline iLoks, making it easier for you to manage your license inventory.
Each license has a detail pane which gives you important information about the license and the software publisher. If the detail pane is hidden, click the 'Show Details' button. You may also start Activate, Deactivate and License Transfer operations from the detail pane.
Locked & Unlocked Groups
Locked groups stay together, unlocked groups can be split across several locations.
Licenses in unlocked groups can be split up - some group members can be on an iLok while others from the same unlocked group are still in your account or on a different iLok.
When you drag a member from a group, you will see just one license move if it is from an unlocked group, or all members of the group move if it is a license from a locked group. How do I move licenses from my iLok account onto one of my iLoks?
For an iLok license to work (to be activated) the license needs to be transferred from your iLok account in the cloud onto an iLok plugged into your computer. There are 2 main ways you can do this…
Drag & Drop Method
Activate From The Detail PanelIlok Authorization
When activating a license to an iLok, the iLok must be plugged into your computer for the operation to be successful.
How do I move licenses from my iLok and put them back into my iLok account?
This is essence is the reverse of the above, again the drag and drop method is the easiest.
Activate From The Detail Panel
When activating a license to an iLok, the iLok must be plugged into your computer for the operation to be successful.
How do I move licenses between my iLoks?
You can transfer licences between different iLoks. This service is free for any iLoks you own within one account on iLok.com and was the most requested feature from user groups when they were developing the iLok License Manager.
A lot of people have two or more iLoks that they’ve collected over the years. Now you can combine those multiple licences onto one iLok, or organise your plug-ins on different iLoks. For example, I have two iLoks, one for my studio machine and one for my laptop when I am on the road.
To transfer licences between your own iLoks, first, make sure your iLoks are plugged into USB ports on your computer and then run the iLok License Manager application. You can move licenses in one of two ways: You can drag and drop or you can use the 'move license' button.
Drag & Drop Method
Be aware that the source and destination iLoks need to be registered to the same account and both plugged into the same computer for this to work.
Move License Button MethodIlok License Manager Not Working
Be aware that the source and destination iLoks need to be registered to the same account and both plugged into the same computer for this to work.
How to transfer between different accounts
Transferring licences between different accounts (also known as transfer of ownership) is a very similar process to transferring within your own account and is great if you want to buy and sell any plug-ins from other users. It is handled securely by iLok.com, but be aware that this type of transfer is not free. Buying and selling iLok protected software is not without its pitfalls. We recommend you check 3 articles on this before you start buying and selling iLok protected software.
There are three ways to transfer a license. There is a $25 fee per license or bundle (locked group) for transferring licenses to another iLok.com account, but each License Transfer order has a maximum charge of $50, so you could transfer two licenses or 10 or 100 and the price would be the same - $50.
When transferring a license, you will be asked to confirm your account information by signing in again. This protects you if you leave your account signed in where others can access your computer. Software publishers decide if they will allow transfers of their licenses. Some software publishers allow transfers, but will want to approve the transaction. You can look at the license detail to see if a license can be transferred.
Choose one of 3 ways to start the Transfer process....
Then follow the instructions carefully. When transferring a license, you will be asked to confirm your account information. Be careful when entering the destination User ID as transfers cannot be reversed or undone.
Not All Software Publishers Permit License Transfers![]()
This feature is very useful. For example, if you bought an upgrade bundle deal and you found you already owned some of the plug-ins, you could sell the duplicates, but only if the software publisher permits this. For example Avid blocked the transfer of Pro Tools HD licenses Andrew Kirk from iLok explains:
Some software publishers (vendors) allow for iLok-to-iLok transfer within an account, and some don’t; however, iLok.com will tell you if they don’t. Also, some companies don’t allow any transfer of licences at all. This is based upon each software publisher’s business policies.
So it is worth checking with a software publisher before you try to buy or sell a plug-in, in case they do not allow transfers and you end up buying a plug-in you can’t transfer onto your own iLok!
It is up to the individual software publishers to determine what transfers they will permit under the terms of their licence to you as the end user, but of course, you all read and are fully conversant with the terms and conditions of each software licence… after all, nobody would consider just clicking OK to the ‘Have you read the term and conditions’ tick box without studying them in detail, would they?
Ilok LicenseiLok Will Contact The Software Publisher
Another factor to be aware of is that although iLok will email the software publisher to inform them of the licence transfer, the software publisher won’t necessarily provide support for transferred plug-ins: as before, it is the choice of the software publisher and not iLok.
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